Expert Review: Are you an active participant or a lurker?
Online health communities, like Migraine.com, appeal to a wide range of individuals.
Some enjoy posting information, asking and answering questions, posting information on Facebook, and completing surveys. Others prefer to be a bit more anonymous, reading posted material but rarely adding to the site.
Dr. van Uden-Kraan and colleagues published an interesting article in the Journal of Medical Internet Research in which they compared benefits from online support groups between those who were active group participants who posted information and individuals who simply read the information without contributing. They called this latter group “lurkers.”
As you’d expect, the active group members received great benefit from the site, but so did the lurkers. Both groups felt they learned good information, were better informed and more confident in their relationship with their health care providers, felt more optimistic about being able to control symptoms, and developed improved self-esteem. Active participants were generally more satisfied and developed a better sense of getting recognition for their symptoms and becoming connected, but lurkers benefitted too.
Posting information on a website is a great way to connect with others, share information, and get your specific questions addressed. The great news, though, is that you'll benefit from visiting sites like Migraine.com, even if you prefer to gather information without adding to it. So for you active participants out there -- keep up the great work. Your contributions really help make online websites more valuable. And for you lurkers, know that you're also benefitting from gathering information and once you feel comfortable posting, you'll feel even more empowered and connected.
Have you checked out the new Community Hub yet?