An Open Apology Letter to the Pharmacy Guy

Dear Pharmacy Guy,

I came back in last night to get my prescription, but I’ll be honest — my plan was also to apologize to you. Our encounter in the pharmacy yesterday around 1pm was not a pleasant one, and I know I am to blame.

I’m writing you this letter because I’ve been feeling guilty about how I was — for lack of a better word — a colossal d******* to you when I first came to get my meds. You see, I normally pay $10 for my monthly migraine medication (Yes! $10! A steal, right?) which includes 12 pills, but yesterday when I came to pick them up you told me it was $330. Ha! I mean, I don’t know you but I *had* to assume you were joking. What a jokester you are, Pharmacy Guy! But then I realized you weren’t kidding, and I magically turned into the white female Incredible Hulk and started forcefully firing questions at you that you couldn’t answer.

“WHAT! Why is it that much? I usually pay $10!”

“Did you apply that coupon I have?”

[Super angry now] “THIS MAKES NO SENSE; CAN YOU PLEASE EXPLAIN TO ME WHY THIS WENT UP $320?!?!?!”

All reasonable questions, sure, but I could tell my aggression was making you uncomfortable. You didn’t know why my insurance or prescription amount changed; that was something I’d have to speak with my insurance company or HR department about.

Ooh, Pharmacy Guy — I did NOT like that answer. You know it and I know it. But $330 for 12 pills was something I just couldn’t wrap my head around, and I was projecting my anger about it on you. That’s $27 per minuscule orange pill (I used a calculator to figure that out). This isn’t some miracle drug that cures cancer or makes you prettier or skinnier or a nicer person (which I think we can both agree I need the latter) — it just gets rid of my migraines. Important, yes, but not worth spending the same amount as a designer handbag for. So you obviously understand when you nicely asked me, “Sooo, do you still want them?” and I angrily retorted, “I’M OBVIOUSLY NOT PAYING THAT” and stormed out, right?

I didn’t realize this at the time, PG, but none of this was your fault or problem. I came to eventually find out that something did get messed up with my insurance, and I was switched to a different (and obviously horrible) plan in 2015. I figured out a temporary workaround thanks to a helpful and friendly (AKA the opposite of me towards you) customer service person from my insurance company, and as I mentioned, I came back to the pharmacy with intentions of apologizing to you. But you weren’t there. My guess is you were probably at home, b******* to your roommate/girlfriend/wife about your day which included some irate lunatic who got angry at you for something you couldn’t control.

You see, I know what it’s like when a person at work (coworker, client, whatever) says or does something that adversely affects your mood and can ruin your whole day. I HOPE I wasn’t that person, but if I was, I am very sorry. Perhaps one day I’ll come back into the pharmacy and we’ll have a good laugh about this.

With Regret,
AA

This article represents the opinions, thoughts, and experiences of the author; none of this content has been paid for by any advertiser. The Migraine.com team does not recommend or endorse any products or treatments discussed herein. Learn more about how we maintain editorial integrity here.

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