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Thrown Out of Hotel During Christmas While Suffering a Cluster Migraine

I was supposed to celebrate my birthday and book a quiet room because I unfortunately I suffer from severe migraines. I suffer from cluster migraines and brainstem aura migraines. Such a severe pain that paracetamol doesn’t help. I have to take heavy pain medication.

The room was on the ground floor by the reception and anything was but quiet. I already missed my birthday dinner, which they could have offered in the room, especially for my friend who should eat too. But nothing was offered or suggested. We were on our own. The noise at night was so bad that on Christmas Day I missed my day at the fairytale park the Efteling. At 9:00 we were supposed to talk to the manager to discuss our horrible experience at the hotel and all the noice that kept me awake all night and vomiting from the migraine nausea.

Not only my birthday was already ruined, now my day at the Efteling was gone too. I took my migraine medicine at 9:00, because it is of extreme importance to sleep ASAP. At 12:00 we still were waiting for the manager. My migraine grew out to a brainstem migraine where I get a transient TIA and lose consciousness. I fell 3 times as I was trying to walk to the reception to see the manager. I was bleeding by this time. Instead of showing compassion and empathy I was threatened to be thrown out of the hotel and have the police called. The manager was not even the manager but a chef. A very rude chef, the least to say, and what a horrible thing to pretend you are the manager of the hotel. The manager was apparently not there, or refused to come. On their website this room was advertised as a quiet and a peaceful room. It was quite the opposite, noisy all night with voices of quests walking by our room and slamming doors of other rooms.

Because of this I had to take double medication, oxycodon and lorazepam to sleep and calm down. My whole Christmas experience was ruined by this. In return I got one night refunded. But I have not been able to verify that. We lost our tickets to the Efteling. And now we are at home, without a Christmas experience, no Christmas dinner, no Efteling Christmas experience.

I would suggest this hotel refunds all my cost including the trauma this cost me.

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Comments

  • AZReynolds
    2 months ago

    Anne, How awful! You just made my Christmas day with a head cold sound like a luxurious cruise! I hope you do get your money back and are feeling much better!

  • Holly Harding Baddour moderator
    2 months ago

    Oh Anne @regenboog– what a horrific nightmare of an experience! And worse that it was on your birthday and over Christmas, combined! I’m grateful, however, that you shared your experience with the migraine community here, because, although brutal, what you outline is not entirely uncommon for traveling migraineurs.

    Unfortunately, travel is a major trigger for many of us. We have more than several articles on the topic here, including a forum on migraine and hotel stays:

    https://migraine.com/?s=travel+trigger

    https://migraine.com/topic/hotel-advice/

    Thank you for sharing the way that you navigated the many hurdles that were thrown your way (while in the throes of a terrible attack). It sounds like you are truly a migraine warrior who has earned her wisdom – and you sharing that wisdom helps the rest of us learn and be more prepared when/if we should encounter a similar situation in the future.

    I hope so much that you get the chance of a do-over in the near future to have the Christmas getaway of which you were dreaming. Stay in touch and so glad you’re a part of our community.

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